Library desk space

Dear students,

 

This issue raised on 1st February 2011 by a student regarding reserving of computers by students has now been escalated and Resource Technicians will be logging off computers and removing students belongings left on desks for long periods from now on. A long period is over an hour.

Please be aware of this issue and don’t abandon your stuff for long periods or leave computers logged in.  Be especially careful of leaving your computers logged in with unsaved work.

Please be considerate of fellow students who need to do their work too at this busy time of year.

Also a reminder to you not to leave memory sticks in computers or belongings like student cards, phones, valuables on desks.

 

Thank you,

 

Moorgate Library

library-moorgate@lawcol.co.uk

New Resource Technician procedures

Dear Students

In order to streamline the response time it takes to assist students on computers in the libraries, and other student study areas res-techs have devised a method of numbering the individual PCs in relation to their location in the building.

All Student PCs have been numbered starting from the cyber cafe to the fourth floor break out room starting from 1 and ending on 320 respectively.   All references to this numbering system should refer to the workstation and not the PC number.  A letter has been assigned right next to the number to identify the floor on which it is located so for example PC number 1 in the cyber cafe would have been assigned the letter A as will all other PCs in the same location -If a student required assistance with a PC they would write it as follows:-  23A,  this would mean that this is in the cyber cafe.

This method of numbering will allow us to assist students quicker and more efficiently rather than the old method of having to seek out the student.

The following is a list of the locations and the numbers for all the student PCs

Cyber Cafe	1A - 41A
Ground Floor	42B – 150B
First Floor Library & Learning support	151C – 270C
3rd Floor Breakout	271 D – 288D
4th Floor Breakout	289 E – 320 E

 

Please do not hesitate to ask any questions. 

Kind regards

Res-Techs
restechs-moorgate@lawcol.co.uk
07776 045152
08:00 – 18.00 Monday – Friday
10:00 – 16:00 Saturday & Sunday

IT Support

For assistance or to report a fault, please contact the Resource Technician team with your desk number and workstation number on the left hand side of the monitor.

you can also contact Resource Technician support via:

Library enquiry desk (first floor)

Reception (ground floor)

Directly as they floorwalk the library

The College has a new printing and photocopying system this year.

How to Print

• From your College PC, send your work to print as normal. 
• Go to any printer in the library
• Hold your student ID card to the sensor pad (you will hear a beep).
• Press the ‘Login’ button on the keypad.
• When you login, the printer will tell you how much credit you have available.
• Press the ‘Print’ button to view a list of your print jobs.
• Select the print jobs that you want to print (or press the ’Select All’ button).
• Press the big blue start button on the printer.
• Press ’OK’ to go back to the main menu.
• Press the ‘Access Key’ button to logout.

 

If you have any problems sending work to print, or retrieving work from a printer, please contact a Resource technician restechs-moorgate@lawcol.co.uk ,
Tel:07776 045 152 or speak to any member of the library team.

You can send more than one print job from your PC, and collect them all in one go, when you are ready.  Just make sure that you collect them within 3 hours, otherwise they will be deleted. 

In terms of cost, you are given £50 credit (2500 copies) at the start of your course.  Printing and photocopying costs 2p per page.  We expect your credit to last for the duration of your course.  However, if you do run out, you will be able to purchase additional credit.

If you have forgotten your student ID card, you can login with your username (student number) and password (computer password) on the keypad.  Please note, you may need to press the keypad firmly.

Wireless printing

Wireless printing is now available throughout the Moorgate Centre for laptop users.

Before printing, you must contact the Resource Technician team so that the necessary printer drivers can be uploaded on to your laptop.

At the earliest convenience, please request assistance from the Resource Technicians as usual via 07776 045152 or restechs-moorgate@lawcol.co.uk.